Detailed Specifications

Technical Specifications
Supported Codecs G.711u (μ-law / pcmu) (native)
G.729a (native)
gsm (transcoded)
Supported Protocols SIP
IAX2
Authentication Methods SIP/IAX Dynamic Registration (Register)
SIP Static IP authentication
VoIP server location Houston, TX
Dallas, TX
London, UK
Montreal, QC
Toronto, ON
New York, NY
Los Angeles, CA
Dialing Rules E.164 / Direct Country Code
USA/Canada 1
Call Termination
International Rates List available in the rates section.
Rate Update date: 2nd day of each month at 7:00PM EST.
Rate update frequency: Rare. Sometimes we’ll lower or raise the rate on some destinations if needed.
Billing Increments USA and Canada: 6 seconds increment
International: 6 seconds increment
Mexico: 60 seconds initial / 60 seconds increment
Call Origination (DID Numbers)
Domestic DID numbers availability 49 states of the USA
4 Provinces of Canada
Domestic DID flat monthly rate Monthly Fee: USA: $10
Setup Fee: USA: $15
Per minute inbound: free, unlimited inbound calls and minutes
Channels: 2
Domestic DID numbers order delivery time Listed as Available: Real time order processing for numbers listed
Listed as Backorder: Usually 1-3 business days, up to 10 days for rual areas for backorder DIDs. There are some exceptions. Orders can take up to 30 days to complete in some cases.
Toll-Free DID numbers pricing Monthly Fee: $5
Per minute inbound:
USA / $0.04 (4¢)
CANADA (On demand only, locked by default) / $0.10 (10¢)
Billing Increment: 6 seconds
Channels: Unlimited
Toll-Free DID order delivery time Real time order processing for numbers listed
International DID availability Argentina, Australia, Belgium, Brazil, Bulgaria, Chile, Cyprus, Czech Republic, Finland, France, Germany, Guatemala, Hungary, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdoms
International DID order delivery time 120 minutes to 24 hours on business hours
International DID billing Monthly Flat Rate
Unlimited inbound calls
Channels: 2
Setup fee paid when DID is ordered
Extras e911/911 $2.50 per month
CNAM Caller name Lookup – 2.25¢ per query
Unlimited voicemail accounts
Port Price per number ported to voipomatic.com: $35
Port completion time: 2-4 weeks
Support
By Email Email: support@voipomatic.com
Attended: 7 days from 9am to 10pm
By Live Chat Monday to friday: from 9am to 7pm
Saturday: 9m to 2pm
Sunday: closed
Extras
Asterisk general $35 per hour
Asterisk AGI/PHP Programing $35 per hour
Asterisk+FreePBX installation on empty linux $35 (Base installation)
PHP Programing $35
Voice Prompts price vary depending on actor, contact us for pricing